Frequently Asked Questions
Everything you need to know about your Bingo Merch order.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Yes, Bingo Merch is committed to quality and ethics. We partner exclusively with manufacturers who follow fair labor practices and use sustainable materials.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 2-hour window where changes can be made. Please email support immediately if you need to update your details.